HostOrca is a privately owned business which commenced trading in 2009. With the aim of offering reliable hosting solutions, and exceptional customer service. We do not hide who we are, when we started, we believe in being honest with our clients.

HostOrca is the trading name of Justin Drago, who has over five years of experience in the hosting industry, and understands that offering web hosting services is more than just offering a reliable network and servers! It is about offering exceptional customer service, and always being available when our clients' need us.

We offer real 24/7/365 technical support to all our clients via our Client Area, this enables us, and our clients, to track the issues more accurately, and for the client to submit any error messages etc., Whether it be 2am or 2pm, we are always here to
help with any technical issues that you might have.

You are important to us! We strive to provide the best customer service experience possible! We understand hosting is a partnership between the web host, and the client, neither will succeed without the other.

We welcome all feedback, whether it is good or bad. We always listen to our clients, and try to offer the best experience possible.

Server Hardware

• Powerful Supermicro Rackmount Servers
• A Minimum of 4GB DDR Memory
• A Minimum of Four Processors In Each Machine
• Hardware RAID Redundant Hard Disks
• Fast SATAII Hard Drives
• 4 x Daily Backups to Ensure Data Safety
• Uncrowded Servers
• APC Power Management and Remote Reboots For Easy Control and Power Management
• Full 100Mbit Uplink Connectivity to Each Server

Server Software

• CentOS Linux Operating System with Cloudlinux
• LiteSpeed Web Server
• cPanel 11
• PHP 5.2.x
• MySQL 5.x
• Softaculous Auto-Installer
• SpamExperts Mail Filtering
• Zend Optimizer
• Ruby on Rails

Kent, United Kingdom

Our UK servers are located at a facility in Kent, United Kingdom.

• Fully BGP compliant network utilizing a 'best path' routing policy
• Redundant high-capacity, stable and reliable power supply.
• High specification UPS units to maintain power to the entire building
• High specification generators
• Maintained at a constant 21°C ± 2°C and relative humidity kept at 50% ± 10% to ensure optimum performance
• Very Early Smoke Detection Apparatus (VESDA).
• FM200 gas based fire retardant that is environmentally friendly, without damaging equipment.

Dallas, Texas

Our US servers are located in the SoftLayer, Dallas data centre, which is housed in Infomart telecom hotel, a private, Tier III, N+1 facility near downtown Dallas.

• Three redundant TXU electrical grids, delivering diverse power to each quadrant of the building
• Five on-site 100-ton water chillers meeting N+1 cooling requirements.
•  6 x 750Kva UPS Battery Backup Units
• 3 x 2000Kw Diesel Generator with On-Site Fuel Storage
• Redundant Liebert 30 Ton HVAC Units
• Proximity Security Badge Access
• Digital Security Video Surveillance